About Us
Valley City Automotive
Welcome to Valley City Automotive, where our mission is to revolutionize the auto repair industry. Founded by Christian Beyer in 2021, we are dedicated to providing an exceptional customer experience, unmatched convenience, and top-quality auto repair service. Our commitment to professionalism, transparency, and accuracy sets us apart in Eau Claire, WI.
The Story of Valley City Automotive
Valley City Automotive founder Christian Beyer started his journey in the automotive industry with a passion for changing the way customers experience auto repair. With over 6 years of experience working for a local CAT dealer and a small auto repair shop, Christian saw firsthand the shortcomings in customer service and quality in the industry. He wanted to create a business that prioritized the customer’s needs, providing a level of service that was both professional and transparent.
In early 2021, Christian began doing auto repair services on the side, and he quickly gained a reputation for his meticulous work and customer-centric approach. From there, he decided to commit full-time to his passion, leading to the opening of Valley City Automotive in 2021.
It’s been his goal to change the auto repair industry in every way possible, starting by building a customer experience based on convenience, quality and professionalism in every situation and being accurate and transparent with information regarding vehicle service.
Our Process
If you are a first-time customer, when you call us to set up an appointment, we’ll walk you through the expectations for your service, including a projected timeline. Every vehicle service starts with a detailed digital courtesy inspection, we document any recommendations for repairs or maintenance with thorough notes, pictures, and videos.
We’ll send out the link to your digital courtesy inspection to review the results. We follow up to discuss the findings, repair recommendations and provide estimates for repair options. Estimates for recommendations can be approved or declined digitally, and if you approve additional repairs, we discuss an updated timeline in which they will be completed.
If available, we can offer you a loaner vehicle. Once repairs are completed and we’ve put your vehicle through our quality-control process, we’ll let you know that it is available for pick-up. We also offer remote payment options and after hours key pickup for your convenience.
We’re a NAPA Auto Care
Shop
For Valley City Automotive
- Brand Recognition and Trust: Being associated with NAPA, a well-known and respected brand in the automotive industry, can enhance the shop’s credibility and attract more customers.
- Access to Quality Parts: As a NAPA Auto Care Center, we have access to high-quality NAPA parts, ensuring reliable and durable repairs for customers.
- Comprehensive Training Programs: We receive access to ongoing training and educational resources for technicians, helping them stay updated with the latest technologies and repair techniques.
- Warranty Program: NAPA Auto Care Centers, which is made up of 17,000 auto care centers, can offer customers a nationwide warranty on parts and labor, increasing customer confidence in the quality of service provided.
- Technical Support: We can leverage technical support from NAPA’s network, ensuring we have the expertise needed to handle complex repairs.
For Our Customers
- Nationwide Warranty: Customers receive a 24-month/24,000-mile nationwide warranty on qualifying repairs, providing peace of mind and assurance of quality.
- Quality Parts and Service: Customers benefit from high-quality NAPA parts and the assurance that repairs are performed by trained and certified technicians.
- Consistency: Being part of a trusted network means customers can expect consistent service and quality, no matter which NAPA Auto Care Center they visit.
- Convenient Locations: With a vast network of 17,000 NAPA Auto Care Centers across the country, customers can find reliable service wherever they are.
- Customer Confidence: The NAPA name is synonymous with quality and reliability, giving customers confidence that their vehicle is in good hands.
- Comprehensive Services: NAPA Auto Care Centers offer a wide range of services, from routine maintenance to complex repairs, making them a one-stop shop for all automotive needs.
Being a NAPA Auto Care Center enhances Valley City Automotive’s ability to provide high-quality, reliable service while benefiting from the extensive resources and support of the NAPA network. Customers, in turn, enjoy peace of mind, convenience, and the assurance of top-notch automotive care.
Community
Involvement
We believe in giving back to our community and are proud partners of the Western Dairyland Fresh Start program. This partnership allows us to support local initiatives and make a positive impact in Eau Claire, WI.
Amenities for a
Superior Customer
Experience
Contact Us for Auto Repair in Eau Claire, WI
If you’re looking for reliable and professional auto repair in Eau Claire, WI, Valley City Automotive is here to help. Our team is dedicated to providing top-notch service and ensuring your vehicle runs smoothly. Call us at (715) 201-8904 to schedule an appointment or visit us at 1627 Bellinger St Eau Claire, WI 54703.
At Valley City Automotive, we are more than just an auto repair shop; we are a business committed to changing the industry and providing our customers with the best possible service. Thank you for choosing us for your auto repair needs.
